Introduction to Online Therapy/Counselling

Can it work?

Psychological research so far suggests that online therapy may benefit clients that don’t have access to face-to-face therapy, for instance people living in rural areas. The advantage of easy access can also prove useful for:

  • People that are really busy
  • People that can’t get away when they don’t have childcare
  • Expats that live abroad
  • People such as carers who can’t get out
  • People who want their sessions during work breaks/lunch hour etc.

What are the other advantages?

Online therapy is recommended for short-term and brief interventions, but can also be long-term depending on the circumstances.

Note: You will be initially provided with an Informed Consent Form. This is the legal procedure and gives the client an overview of online therapy including detailed information regarding the way the sessions will be conducted.

Online Counselling is just like having face-to-face counselling, except you will talk to the counsellor online using a secure video link. Online sessions are available for couples and individuals.

If you and your partner live in different places online counselling is an easy way for you both to take part in a session from separate locations.


All you need to use online counselling service is a computer, laptop, telephone or a device with a webcam. Once you've booked a session you will receive an email prior to the appointment with the details of your booking with a link to access your session.

At the time of your appointment, just click the link and you’ll be connected to a video call with myself.

I use Zoom to provide our Online Counselling. If you've never used Zoom before when you click the link you may be asked to install a plugin to connect your camera with your web browser. Follow the on-screen instructions and select 'Run' to install.


Zoom, the online platform I use to deliver Counselling, will not collect your personal information and sessions are not recorded. Video calls take place using Secure Socket Layer (SSL) encryption to ensure they remain confidential.

Zoom uses cookies. However, these will not contain identifiable information about you or your counselling session.

If you want to delete all traces of Zoom you'll need to:

  • Uninstall Zoom
  • Delete your internet history for the day you had counselling
  • Delete any cookies Zoom has left on your device. You can get more information about deleting cookies on the Information Commissioner's Office website.